Certified Management Consultant, Digital Transformation Expert, Facilitator, Trainer and Coach, with extensive consulting experience, from 1997 owner of "Web Consulting Honolulu"? USA, and from 2003 providing management consulting and training services in Serbia as director and owner of "Veza Inc" www.BusinessKnowledge.biz Specialties: - Management consulting - Facilitation and business coaching - Lean business process improvement - Innovation management consulting and training - Self employment and entrepreneurship development - Digital transformation, e-business, e-commerce consulting and training - Key account management, customer service and sales consulting and training - Retail selling, telephone sales, debt collection and personal selling training courses