• Strong leadership skills, to include solid project management skills • Capable of managing multiple projects concurrently and managing multiple team members concurrently • Able to set and meet budgets and deadlines per job • Perform well under pressure • Customer service oriented, BOTH internal and external • Effective communication (oral, written, listening), organization, prioritization, multi-tasking and problem-solving skills • Innovative • Great attention to detail • Willing to accept new challenges in changing business landscape • Manage and mentor other employees • Ability to demonstrate a credible and trustworthy presence through professionalism, demeanor, and broad technical knowledge. • Strong knowledge of products and services • Expertise in the various system and/or vendor products • Manage and direct day-to-day operations to meet budget and other financial goals Develop, communicate, and implement effective operating policies to support company growth objectives.