Conducting job analyses in order to determine the relevant KSAOs needed to successfully perform jobs Developing and implementing assessment tools for the selection and placement of employees (e.g., interviews, cognitive ability tests, personality tests, performance-based tests such as assessment centers) Evaluating test instruments/processes in order to determine their effectiveness (e.g., test validation, assessing test fairness/impact on protected classes) Identifying key managerial talent in order to facilitate organizational succession planning