I have been working in the BPO industry as a phone agent as well as a Language and Product trainer for 13 years, I have been an English Trainer for so many years, as I was born speaking the king's language. I treat my client's business as my own, and in the years of experience I have under my belt, I have become an expert on "what not to do". My goal has always been to exceed my client's expectations. I crave for learning new things, and I love challenges as well as a client that would never tire in mworking with me hand in hand to grow and become a better person.