I possess a record of success overseeing complex projects and executing various functions project lifecycle, applying training and mentoring skills, implementing standardized project management methodologies, cost controls, and best practices as well as experience in managing daily operations and prioritizing resources. I possess solid management skills, sound creative and strategic sales skills and derive tremendous satisfaction from working within a team focused on driving sales in a collaborative manner. I am currently seeking to assist your organization as a Phone Support Specialist role. I have included a profound impact from my resume that demonstrates the overall value I can leverage to your Company's mission. Customer Service rating of 100% over 2 years.- Resolved 95% of customer issues. I am confident that my record reflects a level of achievement that you would expect in a top candidate for a Phone Support Specialist position and I am fully prepared to make a significant bottom-line contribution.