Provide end-to-end project management, technical support, and consulting to regional clients for business critical networks and systems on a broad range of technologies. Remedy all hardware, software, network, and printer issues at more than 100 customer sites having an average of 15 workstations, a windows based server, router, switches, wired and wireless equipment, and peripherals. Frequent on-site installations, upgrades, hot fixes, and configuration of a variety of hardware and software applications on workstations and servers. Track and assign charges to the appropriate account.