Michael is an accomplished professional with demonstrated success spanning healthcare, education, and technology. Leveraging extensive experience implementing solutions to drive enterprise goals, Michael is a valuable asset for a company requiring talent related to healthcare information technology and workforce management. His broad areas of expertise include technical support and talent optimization. Michael excels at difficult case, crisis management solutions. Throughout his career, Michael has held positions with Adventist Health, University of Illinois Hospital & Health Sciences System, Cerner Corporation, and Ascension Information Systems (AIS). He has been responsible for leading technical and interface configuration for national go-live events, implementing unit surveys at new facilities, and maintaining web servers and database settings. An industry visionary, Michael specializes in mentoring new teammates, metrics analysis, and platform consistency. In a previous role, he designed a triage help desk, conducted research and study to drive utilization of front-end and back-end solution tools, and completed automation of metric reporting spreadsheets resulting in productivity optimization. He is a leader in building consistent platforms, implementing IT solutions, and creating training programs.