Maintain organizational and client confidentiality Positive attitude Excellent eye for detail Good time management and organizational skills Good verbal and written English communication skills Take ownership of one's roles and responsibilities Professional approach to problem solving and project completion Good decision-making abilities on the job Ability to work without close supervision be self-sufficient at work Willingness to work on rotating shifts (including weekend shifts) Ability to adapt any process changes Adhere to client leave policy and business etiquette onsite.