Technically sophisticated professional with 8 years of career reflecting experience in IT industry with versatile multi domain experience. Proficient in overall direction, coordination, implementation, execution, control and completion of specific projects ensures consistency with company strategy, commitments and goals. An accomplished, results-oriented Project leader with 6 years of experience directing small scale projects. Recognized for ability to identify, design and deploy innovative technologies that result in improved systems, increased production and decreased expenses. Designed and deployed new policies and processed that improved efficiency while reducing volume of mistakes. Have good knowledge of Telecom, VAS products, services and E-commerce Domain that makes me comfortable to transform business requirement in on the go solutions. Major experience in Project management, Pre-Sales, Business operations, Relationship Management, vendor management and Support. Involved in functional and non-functional requirement clarification with Client Sales and Technical Teams for early closer. Responsible for coordination and delivery of all RFP/RFI responses by the Pre-sales team. Ensure alignment of responses to the RFI/RFP questions. Ensures adherence to the work plan by issuing reminders and manage time line and process to deliver responses by the deadline for submission. Regularly report on progress of opportunity, meetings, calls and priority tasks. Organizes launch calls, solution, pricing discussions. Accurate, efficient & methodical in handling assigned tasks. Possess excellent numerical, problem-solving & analytical abilities. Created effective processes for SLA management for the 24X7 tech-support team Adept in analyzing information system needs, evaluating end-user requirements, customized solutions, troubleshooting for complex information systems management. Team-based management style and Good interpersonal and communication skills.