I am an IT professional with 20 years of experience delivering quality projects in a business setting. My experience as a business analyst offers me great insight into problem-solving, and meeting and user requirements with current technologies in some of the most advanced systems today. I use a budget conscious approach, and ensure all deliverables meet or exceed end user expectations based on requirements. My background includes extensive experience in user requirements gathering, the software development lifecycle, programming and logic design, salesforce certified administrator, database administrator experience, and senior level IT management.