I'm a Process Improvement Professional with experience in, Six Sigma Green Belt Program, Customer Operations Performance Center (COPC 2011 CSP), Project Management, IT – PCI (Payment Card Industry), Quality Management System (QMS), Information Security Management System (ISMS), ISO 27001 – Information Security, Business Continuity Management (BCM-BCP), Risk Management, Process Documentation and Process Design, Compliance Audit, SCIT and SQMT (Business Analytics), Business Excellence, Online Document Management System, and E – Learning Creation and Design. I have also gone thru different management trainings such as Management by Using Analytical Skills, Measurements, Effective Telephone Communications, Advanced Selling, Coaching & Feedback, Proper Business Communications, Stress Management and Leadership Development Program 1 and 2. I have more than 13 years of experience in different industries.