Myself being expertise in administration for 7 years, I can analyse your existing on ground process to improvise / create a new process with work flow based on your expectation. It can be converted into Policy.

Why do we require a written process on your work place / Institutions / play area / Gym / Swimming Pool.

Everyone who is expected to work / visit / utilize the service must know clearly what is our expectations out of them.

Process makes you to have the confidence to bring Evey one on the line and if process has been set in a easy understanding way, everyone (Owner , worker , visitor & end user) will be aware of what to do , what to expect and what not to do. 

It makes your work place / Institutions/ Play area / Gym more to a process oriented place and which is essential to prove everyone at your places is treated equal.