I have 25 years of experience as a manager in the areas of budget, planning, processes and customer service.I have developed this management experience in a major computing company, government agencies (Hospitality and entertainment) and a high-level educational institution with four international accreditations (AMBA, NASPAA, EQUIS and AACSB).I have an international certification as a process specialist under the BPTrend methodology (BPT-PS), endorsed by BPTrends Associates