Professional Experience: Multimedia/Graphic/Print Design  Conceptualize and develop marketing materials such as newsletters, brochures, posters, flyers, trade show material, and product inserts.  Designed and developed web based training modules for internal sales force.  Implemented and administered projects to clear large backlog of maintenance issues in on-line training courses.  Collaborated with subject matter experts when necessary to solve existing issues and proactively instituted an on-line help desk to respond promptly to new issues which resulted in a marked reduction of unproductive classroom time.  Reduced outside vendor costs by creating interactive instructional animations in-house.  Performed quality control on finished projects from concepts to completion; including verifying compliance with specification standards. Illustrations  Free hand (pencil, colored pencil, pen and ink, line drawings)  Computer based illustrations (Vector and Raster)