I am seeking opportunities to contribute my skills and acquire more knowledge in a stable and reliable company/client. Over the last 13 years, I have acquired several skills in different departments ranging from providing customer service, executing online marketing strategies, and product management.
My experiences and skills include:
* Create roadmaps for product management
* Utilize data to understand customer needs and behaviors
* Write detailed requirements for product initiatives and work with cross-functional product team of Data Scientists, Engineers, Designers, Marketing managers.
* Achieve quarterly objectives
* Monitor performance and measure impact of product enhancement
* Providing Customer and Technical Support via e-mail and chat.
• SEO Link Building.
• Regular Website Checking and reporting
• Site testing
• Assist in promotional measurement and reporting
• Email Marketing using MailChimp, Active Campaign, Web Vision ranging from 5k-60k subscribers.
• Spearhead in coming up with promotions and sending out newsletters to subscribers
• Monitor the promotion’s effectiveness
• Update client’s respective Business Pages during the promotion
• Assign and coordinate projects to respective personnel responsible for the task
• Continuous research for updated online marketing strategies involving social networks
• Manage e-Commerce products and support
• Manage Etsy, Shopify E-Commerce Stores