I have worked for a US based company offering online services for almost 6 years. My experience included viral marketing, profile editing, customer support through email correspondence, marketing research. In addition, I trained new employees and had the opportunity to supervise a team of up to 18 agents. I excel when it comes to encoding, admin works, and internet research. My extensive skills in email handling can definitely help as well in providing customer support for clients. I am knowledgeable in MS Word and Excel. I am very dedicated to my work. I value time and have high regards to work ethics.