Full-time professional Amazon account managers since 2017 providing services to a +$2M per year wholesaler and several small and mid-size retail and online arbitrage accounts. We specialize in solving hard to fix inventory/catalog and performance problems and providing a hands-off experience to the sellers by managing the day-to-day Seller Central issues, so you can free yourself up to plan and monitor your business growth. Experts in the Clothing, Shoes & Jewelry, Home & Kitchen, Toys & Games, Health & Household categories. Both FBA and FBM fulfillment models. What We Offer: - Fix Inventory: when selling third-party brand names often sellers encounter problems such as stranded inventory, suppressed items, high pricing errors, low-performance ASINs, etc. We approach these cases with top-notch strategies to fix and activate them as soon as possible. - Catalog Issues: We make sure that your Amazon account has the privilege to contribute and make changes to the brands you carry. Making contributions such as creating and organizing ASINs variations, merging or splitting families, creating new listings, fixing inaccurate brand descriptions. - Manage Case Logs: Creation, submission, management, responding, and constantly follow up of case generated through Amazon. We will serve as the primary point of contact between you and Amazon support to provide regular updates. - Product Listing & Optimization: Methodically listing your products according to its correct category and adding all the necessary and relevant product-specific information such as SKU, product ID, content, search terms, and other attributes. Plus we can list multiple products of your catalog by bulk listing as well as help you with product feed creation (parent-child listing). - Account Health & Performance: having a good standing history on Amazon is essential for the business and your peace of mind. We help sellers to avoid any claims and solve outstanding cases as IP, Voice of Customer, Copyright, Counterfeit/Inauthentic Claims, etc. DAY-TO-DAY Management - Product listing creation including individual & bulk product uploading - Category & Brands approval - Inventory management - FBA Inbound Shipments - Restock suggestions - Refunds & Reimbursements - Customer support - Reporting