Highly experienced in business transformation, ICT strategy and tactics, hardware and software implementation and systems migration delivering measurable commercial benefits and ROI through the use of technology A business and customer focused Programme Manager with strong business operational leadership and strategic level experience Excellent relationship management with new and existing customers, translating requirements simply and effectively Strong track record in delivering high profile and challenging projects within agreed timescales and budgets, a project manager that makes it happen Results orientated with a good knowledge of multiple ICT disciplines Proven experience of strong service management of operations, staff, equipment and infrastructure Experienced manager of local, virtual and offshore teams ITIL Foundation and PRINCE2 Practitioner qualified