Performed rewrite of core Telus mobility customer service application, RAVE ( Rate Analysis and Verification Engine), which supports 400 concurrent users. Upgraded 'look and feel' of the application and optimized analysis routine to provide results in just under 1 minutes down from 4 minutes. With over 14 years of experience in the industry from back in the days of Windows 95 to today's Windows 8, I can provide you with the type of laser targeted professional solution that only comes from this type of experience.