Programming

* Architected and developed a web based Case Management Application for Washington Mutual Bank to assist call center agents record incoming call reasons and escalate call problems. Application based on Microsoft ASP.Net Technology and developed using C# with SQL Server backend database. * Architected and developed a Web based Assisted Sign-on Application for GMAC Bank to aid Customer Service Representatives in streamlining login process to multiple applications thus reducing initial startup time by 50%. Application based on J2EE Architecture, Weblogic application server running on Sun Solaris and supported by Oracle 8i backend Database. * Architected and developed online banking system for American Express Membership banking. The project resulted in successful conversion of existing IIS/ASP based website to J2EE/Servlets/JSP/EJB based website to increase the efficiency by 3 times. The backend application server was Weblogic running on Sun Solaris supported by Oracle 8i database. K