My work philosophy is this: the software only works when it works for the customer. I understand that I am only as sucessful as my customers are satisfied! Software analyst with 13 years experience assessing customer need, developing, building and implementing solutions covering the full life cycle. These solutions have saved and added hundreds of thousands of dollars over the years. Worked on teams that provided field support and upgraded systems utilizing related database, data dictionaries, EDI interfaces with various ERP systems including SAP. Provided end-user support, help desk, training and technical documentation. Software analyst with 13 years experience assessing customer need, developing, building and implementing solutions covering the full life cycle. Worked on teams that provided field support and upgraded sy