Writing: The ability to write clear and concise reports, documents, emails and letters. Typing: Typing with great speed and high accuracy. Data entry: Ability to type-up large amounts of data into electronic systems without mistakes. Organisational skills: Being able to organise folders, documentation, projects, tasks and business activities. Telephone manner: Having the ability to make phone calls by speaking clearly and slowly in a professional manner. Attention to detail: Ensuring that no “small details” are overlooked during tasks, activities and projects. etc