Increased bottom line results of a department responsible for a $200 million yearly turnover customer base.Improved the financial performance of a portfolio of approximately 150 combined heat and power assets (CHP’s), delivering energy directly to customers. Elected RWE (4th largest European utility) Young Professional of the Year in 2010. Increased numbers of consumers by co-developing and implementing a companywide retention program in a highly competitive market (household power and gas consumers). Built a department within 12 weeks to “win-back” consumers that recently switched to a competitor. Increased customer base value by implementing a business unit wide ‘Sales Excellence’ program, based upon a new customer philosophy and enforced by a new CRM system. Led a political youth organization and realized a 300% increase in membership. Organization Builder | MBA| Business Development | Project Management | Amicable personality, open and readily