All Services Business & Finance Project Management $125/hr · Starting at $25 Deloitte & Touche Manager, Business Analysis - Client Service Technology 1998 to 2002 * Led teams in identifying business requirements for intranet tools and products to support Deloitte's client service technology professionals. * Provided change management expertise, including business process re-engineering, and best practice development with user community in implementing the use of new web-based technology. * Provided process improvement guidance for internal projects, including creating a new requirements development and management process, together with a select cross-functional team. * Led organizational effectiveness improvement in the area of meeting facilitation. Organization has institutionalized these new processes. * Managed team responsible for a suite of client service related products. * Successfully completed Y2K readiness project for both internal software and software licensed to clients by national Assurance & Advisory services. Deloitte About $125/hr · Ongoing Download Resume Deloitte & Touche Manager, Business Analysis - Client Service Technology 1998 to 2002 * Led teams in identifying business requirements for intranet tools and products to support Deloitte's client service technology professionals. * Provided change management expertise, including business process re-engineering, and best practice development with user community in implementing the use of new web-based technology. * Provided process improvement guidance for internal projects, including creating a new requirements development and management process, together with a select cross-functional team. * Led organizational effectiveness improvement in the area of meeting facilitation. Organization has institutionalized these new processes. * Managed team responsible for a suite of client service related products. * Successfully completed Y2K readiness project for both internal software and software licensed to clients by national Assurance & Advisory services. Deloitte Skills & Expertise AnalysisBusiness AnalysisBusiness PlanningBusiness RequirementsCareer DevelopmentChange ManagementConstructionConsultantConsultingEngineeringIntranetLeadershipManagementOrganizational DevelopmentProcess ImprovementRecruitingSoftware DesignStrategic PlanningTestingTrainingUsability TestingUser Acceptance TestingWeb Development 1 Reviews 200682_200682_S_B says, Excellent Professional.We will work with this professional again. for IT Recruiter Pilot Program on Feb 13, 2007 Browse Similar Freelance Experts Construction ExpertsStrategic PlannersIntranet ServicesBusiness AnalystsEngineersLeadership ExpertsChange Management ExpertsCareer DevelopersWeb DevelopersTrainersProcess Improvement ConsultantsConsultantsBusiness Planning ExpertsUsability Testing ServicesManagement Experts