Evaluated existing systems; prepared training programs for new employees; improved and automated the existing system as part of a relocation of operations. Delivered PC training courses in operating systems, word processing, databases, and spreadsheets. Analyzed computer and administrative procedures in order to improve the processing and control of payments. Developed a comprehensive operations manual. Conducted a market research study. Developed a regional marketing plan. Designed and implemented an information system for the New York marketing group. Developed an accounting application for the operation of all areas of part of a major New York medical center. Designed and developed an administrative package for membership services and related accounting for a nonprofit organization. These are but a few of the many projects I have been involved with.