11+ year of work experience into technical project management and delivery for web , bigdata and cloud based technologies using best agile practices. Trainer and consultant : Project/Product planning and estimation tools: Google docs, Atlassian tools, PlanningPoker JIRA installation , setup and upgrade (Cloud and Server) JIRA configuration JIRA customization - Issue Schemes, Workflow Schemes, Field Configuration Schemes, Screen Schemes, Permission Schemes, Notification Schemes Managing Add ons Setup JIRA for HelpDesk/Customer Setup JIRA for Project Management Setup JIRA for Bug Tracking/Defect Management Setup JIRA for Test Case Management Setup JIRA for Program Setup JIRA for Portfolio Configure JIRA Email handlers Configure JIRA Time tracking Configure Agile Boards - Scrum and Kanban JIRA integration with Confluence, Github, Bitbucket(Stash), Fisheye, Crucible, Bamboo, Jenkins JIRA Backup and Restore procedures Import external data to JIRA