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Project & Program Management

$5/hr Starting at $25

I have total of 21 years in the IT & telecommunication field; 14 years of them in multinational companies (Vodafone, HP & Huawei). I started the project management career in 2005 (12.5 years ago). I worked as client project manager in Vodafone, I also worked as program manager in HP & as implementation program director in Huawei. During my experience I handled multiple teams in multiple locations rather than my location. In HP as was working remotely handling customer in Europe (Netherlands, UK & Germany) and teams in Egypt & India + the onsite SA team. In Huawei I was appointed to handle complex programs in the Middle East. I was working onsite in the Middle East & handling a big offshore teams in both India & China. In my last 3 years I handled big teams with 38-43 members. I have strong presales & operation management experience. Projects sample: • Vodafone Remedy Replacement • Vodafone Inventory Automation • Vodafone Fixed Data Fulfillment • Vodafone Radio Toolbox • Etisalat SPOC • B-Tech Middleware • VIVA Bahrain BSS Transformation Program • du Business Transformation Program • Lebara Saudi MVNE (BSS & VAS Cloud) Program • Improvement Program II for Vodafone Netherlands • E-Commerce Package Maker Program for Vodafone Netherlands • Development Zone Migration for HP • OxTF Heartbeat for Vodafone Netherlands • Online Self Services; end-to-end • Call Flash R1 & R2; maintaining SLA for call center. • Risk Management v3.0; collection, high usage & fraud management system • VISA Appointment System; embassies call center system • Ask Vody Knowledge Management System • Vodafone Egypt Payment Gateway • Vodafone Egypt Billing Upgrade • Vodafone Egypt Corporate Websire Revamp • Vodafone Egypt Extranet

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$5/hr Ongoing

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I have total of 21 years in the IT & telecommunication field; 14 years of them in multinational companies (Vodafone, HP & Huawei). I started the project management career in 2005 (12.5 years ago). I worked as client project manager in Vodafone, I also worked as program manager in HP & as implementation program director in Huawei. During my experience I handled multiple teams in multiple locations rather than my location. In HP as was working remotely handling customer in Europe (Netherlands, UK & Germany) and teams in Egypt & India + the onsite SA team. In Huawei I was appointed to handle complex programs in the Middle East. I was working onsite in the Middle East & handling a big offshore teams in both India & China. In my last 3 years I handled big teams with 38-43 members. I have strong presales & operation management experience. Projects sample: • Vodafone Remedy Replacement • Vodafone Inventory Automation • Vodafone Fixed Data Fulfillment • Vodafone Radio Toolbox • Etisalat SPOC • B-Tech Middleware • VIVA Bahrain BSS Transformation Program • du Business Transformation Program • Lebara Saudi MVNE (BSS & VAS Cloud) Program • Improvement Program II for Vodafone Netherlands • E-Commerce Package Maker Program for Vodafone Netherlands • Development Zone Migration for HP • OxTF Heartbeat for Vodafone Netherlands • Online Self Services; end-to-end • Call Flash R1 & R2; maintaining SLA for call center. • Risk Management v3.0; collection, high usage & fraud management system • VISA Appointment System; embassies call center system • Ask Vody Knowledge Management System • Vodafone Egypt Payment Gateway • Vodafone Egypt Billing Upgrade • Vodafone Egypt Corporate Websire Revamp • Vodafone Egypt Extranet

Skills & Expertise

Adobe FlashBillingBusiness ConsultingCareer DevelopmentData ManagementDirectorE-CommerceInventory ManagementManagementPackaging DesignPayment Gateway IntegrationPhone SupportProgram ManagementProgrammingRadio AdvertisingSalesTelecommunications Systems

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