A major root cause of poor delivery excellence is lack of basic system engineering, architecture and test skills. With this service, I will work with your lines of businesses and stakeholders to define the product or project that you desire to build. I will provide a combination of techniques, including one-on-one interviews and face-to-face/remote workshops. The output of the solution workshop are the following: The artifacts will provide a complete set of documented use cases for your project in Microsoft Word format. Time estimates depend upon the size and scope of the project.