Proofreading, Editing, and Customer Support have been, and still are, my core strengths. My experiences in copyediting and proofreading date back more than 15 years when I started copyediting and proofreading technical research papers, theses and the occasional dissertation. My customer support experience began with a handling calls from US clients for a few years and then moved on to handling customer support for Amazon customers for a company that's no.1 in selling singing bowls on the same site. I have also worked on backend processes of the company and and got very knowledgeable with Clickfunnels and redid their User's Guide that's sent out to all customers who have made a purchase. For my resume, please contact me at rdforster@gmail.com