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Administrative & Secretarial Customer Service & Account Management

Property Management with Guest Services

$5/hr Starting at $25

I have 5 years of experience working exceptionally in a call-center as a customer service representative, 2 years of experience as a very detail oriented fraud analyst both in a corporate setup, and 7 years of experience working as a very reliable VA remotely for a holiday rental business based in Australia with tasks mainly property management, onboarding listing in different OTAs, housekeeping and maintenance organization, bookkeeping (accounts payable, refunds, and booking reconciliation), and guest's communication via email/chat and calls (for urgent matters). I have used various apps and tools such as Trello, Asana, VRBO, booking.com Newbook, Booking Trust, and Airbnb. I am a quick learner, very professional, and diligent. I do not have any other work commitments at the moment and I am available to work anytime.


Here is a link to my CV for reference. -https://drive.google.com/file/d/1bV7MIr8Qh-0Bckl0ZZfYlf8xCPrbRqI0/view?usp=sharing

If you think I may be of great help to your business, you may reach me on skype: maureen.mnza or email at maureen.mnza@gmail.com.


About

$5/hr Ongoing

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I have 5 years of experience working exceptionally in a call-center as a customer service representative, 2 years of experience as a very detail oriented fraud analyst both in a corporate setup, and 7 years of experience working as a very reliable VA remotely for a holiday rental business based in Australia with tasks mainly property management, onboarding listing in different OTAs, housekeeping and maintenance organization, bookkeeping (accounts payable, refunds, and booking reconciliation), and guest's communication via email/chat and calls (for urgent matters). I have used various apps and tools such as Trello, Asana, VRBO, booking.com Newbook, Booking Trust, and Airbnb. I am a quick learner, very professional, and diligent. I do not have any other work commitments at the moment and I am available to work anytime.


Here is a link to my CV for reference. -https://drive.google.com/file/d/1bV7MIr8Qh-0Bckl0ZZfYlf8xCPrbRqI0/view?usp=sharing

If you think I may be of great help to your business, you may reach me on skype: maureen.mnza or email at maureen.mnza@gmail.com.


Skills & Expertise

Account ManagementBookkeepingClient AdministrationClient OrientationCommunication SkillsCustomer ServiceHotel BookingManagementOrder ProcessingZendesk

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