I am Sonya Howard, a leader in IT Quality Assurance for over 20 years, testing software applications on multi-platform environments. I have a BS degree in Computer Information Systems from Georgia State University. My specialty is managing the process of analyzing, testing, and detecting defects so that businesses can deliver a product that is efficient and functional. In addition to my expertise in the Software Development Lifecycle and my excellent track record of implementing quality methodologies and processes for Technical and Business Teams, I also offer excellent communication and problem solving skills. My background includes extensive experience in the Information Technology industry, with companies like AT&T, T-Mobile, CricketWireless.com, McKesson, Norfolk Southern, and Hewlett Packard. Briefly, some of my skills include: - Managing Test teams - Web/URL Testing - Working with Off-shore resources - Test Lead/Test Manager - Client Server/Mainframe testing - Manual and Automated testing - SQL and Oracle - Defect tracking and reporting - Test Case development and execution - Writing test scripts and test plans - Testing all phases of SDLC - Documenting test results - Managing QA, UAT, and Production Execution - Coordinating with Sales, Accounting, Finance, Development, and Design Teams