Service Description for a QA Manual Tester RoleComprehensive Quality Assurance Expertise
With a strong foundation in software testing and IT support, I bring over a decade of experience in ensuring application reliability and user satisfaction. My proficiency encompasses comprehensive quality assurance processes, from testing mobile and web applications to conducting detailed user acceptance tests (UATs) for production readiness.
Skills and Capabilities
Test Design and Execution:
- Crafting detailed test cases and scenarios tailored to specific project requirements.
- Conducting functional and non-functional testing, including security testing, to identify vulnerabilities.
- Ensuring test coverage is complete and aligned with user expectations.
Defect Management:
- Identifying, documenting, and prioritizing issues using advanced testing methodologies.
- Collaborating with development teams to implement corrective measures efficiently.
Compliance and Documentation:
- Maintaining thorough records of test cases, scenarios, and reports for auditing and compliance.
- Adhering to industry standards and regulatory requirements.
Technology Proficiency:
- Skilled in using tools like Freshservice ITSM, NetSupport, and PRTG for technical support and monitoring.
- Experienced in testing mobile banking applications and other enterprise solutions.
Collaborative Problem-Solving:
- Working closely with developers, stakeholders, and IT teams to enhance application quality.
- Educating teams on quality standards to build a culture of continuous improvement.
Leadership in IT Operations:
- Led IT operations across multiple branches, supporting over 200 staff members.
- Managed user accounts, network uptime, and system integrations to ensure seamless operations.
Certifications and Training
- ISTQB Software Testing Foundation v4.0
- Google IT Support Specialization
- Certified in Cybersecurity
- Cisco Networking Essentials & Cyber Threat Management
Why Employers Should Hire Me
My methodical approach to software testing ensures optimal application functionality and user satisfaction. I am adept at identifying potential flaws early in the development process, saving time and resources. By leveraging my expertise in QA and IT support, I help organizations deliver reliable, secure, and user-friendly applications.