Overall 19+ years of experience in Quality and Consulting, involved in engagements related to Business Process Re-design, Business excellence, Business Process Improvement & Quality Management over varied domains like verticals such as IT,Telecom, BFSI vertical, Automotive and Investment Banking
Rich experience in Process & Workflow design, Strategy Implementation techniques, Metrics and Integration.
Strong analytical skills leveraged to identify the functional redundancies in business processes and to restructure them for optimal business benefits.
Certified In Six Sigma –Black Belt, with expertise in Lean Methodologies Business process (Modifications, redesigning Process and Resource), workflow Design and Process Implementation, As-Is Business Process Mapping, Analysis, Conceptualization and Definition of To-Be Business Process Reengineering & Business Process Optimization (Lean Methodology) Expertise in SPICE, CMMI SVC/DEVver1.3 ,ITIL ver3 and Lead auditor ISO 27001 and 9001 Standards