I have been working in the IT industry more than 10 years as a QA engineer, Systems Admin as well as 3rd level support engineer. As a QA engineer I was involved in business logic analysis, test designing and execution, defect reporting and tracking. Writing test scenario and test cases on basis of business logic analysis of the system. Strong skills in functional, regression, integration and performance testing. Familiar with test planning and QA activities estimating practices. System Admin. – Everything from day to day to Sys. Admin. break fix support, training, Work with Development teams to advise hardware and software solutions and general architect of IT computing atmany companies. Technical support 3 rd level – Debugging O/S system dumps and investigating system fails. Re-create all types of customer related issues such as crashes, hangs, performance problems, creating temporary fixes as well as working with testing developers fixes. Work with developers when needed to solve various customer issues as well as test fixes from development.