I am a Quality Assurance Specialist with a Certified Scrum Master Certification and over 14 plus years of experience in various domains including Retail, Automobile, Banking, Insurance, Telecommunications. I have experience working with major clients across the globe including India, China, USA and Canada. Currently working for a major bank in Canada. Expertise: Client Management, QA management, Test Data management, Automation Tools, JIRA, HP ALM, Requirement Analysis, Test Case Creation, Manual Testing, Test Scenarios Creation, Root Cause Analysis