My Customer Service on the telephone, via email or video call is next to none, I have always prided myself on giving a top quality service. I have strong administration skills and can take my hand to complete all types of documentation and objectives e.g. CV's (Resumes), all types of letters, handle customer complaints, produce high quality reports, project communication, Sales and Marketing advertising. I have a Sales and Marketing and Policies and Procedures background with strong organisational skills and project management, I am a touch typist and can produce work of a very high standard within tight deadlines. I am confident in the use of all Microsoft packages. I am a confident writer and can write policies and procedures, health and safety risk assessments and reports and am able to write instructions manuals and children's books.