ABOUT ME KEY SKILLS • Excellent customer service, telephone and communication skills, with a wealth of experience in answering queries and solving problems when required in a calm and friendly manner. • Strong organisational, coordinating and problem solving skills. • Proficient understanding of how computer applications operate, leading to a rapid introduction and acceptance of new programmes. • Extensive working experience of project management and tendering processes. • Accurate and timely data input skills. • Experienced in the control of resources, with the ability to plan ahead in order to prevent the inconvenience of shortages. • Efficient and methodical approach to general administrative tasks, with the ability to organize and prioritize workload in a dynamic environment. • Pro-active team leader and support skills, providing a flexible approach to assisting with customers and colleagues on all levels.