I'm an efficient worker and understand the importance of providing the highest quality of output whenever given a task. I have 10 years of BPO experience performing inbound and outbound customer service and technical support calls with customers from Canada, the US, Australia, and the UK. 12 years of navigation skills through different data bases, proven mastery of Microsoft Excel spreadsheet, PowerPoint presentation, Google docs among others. Further, I have 3 years of social media management, recruitment, marketing, and branding experience in the IT and ESL industries.