Creative - Reliable - Dedicated - Efficient - Resourceful With 8 solid years of hospitality experience and 4+ years of co-hosting, I am confident that I can help your business grow. My forte is customer service and I have extensive knowledge in tour coordination and property management. My skills are, but not limited to: Email management Airbnb and VRBO account management - creating new listings, updating existing listings, minor photo editing, creating a welcome brochure, etc. Apps and automation related to Airbnb/VRBO Email/message template creation Creating proposals for potential events or group tours Outbound calls to guests/clients if needed Expert in utilizing Zendesk, Zoho CRM, Freshdesk, Stripe, and other payment processing.