•Worked directly with insurance companies to ensure claims were processed & paid accordingly •Reviewed and appealed unpaid/denied claims •Processed insurance payments, co-payments • Submitted online claims • Processed customer order request and collaborated with IT staff to track and ensure quality of medical and legal software • Organized production of departmental communications • Managed and processed payroll, quarterly and annual tax payments, forms, and A/P, A/R • Created financial reports weekly, monthly, and annually to sustain the financial growth of companies • Processed, and filed disputes regarding fees or taxes • Generated weekly reports on unpaid claims • Prepared customer invoices using QuickBooks • Prepared contracts for bids • Updated and organized customer/vendor files • Prepared interoffice memos/ correspondence • Prepared presentation packages • Conducted online vendor and product research • Conducted file audits • Completed phone intake assessments • Responsible for new client intake forms & insurance verifications • Created and assigned new clients • Adhered to HIPPA guidelines to ensure client confidentiality • Managed all hospital contracting activities; including HIPPA related issues and contract negotiation. • Coordinated the process from inquiry to contract execution with hospitals, physicians and law offices • Acted as a liaison between Companies and hospital representatives to monitor satisfaction with service delivery