**Reports Analyst** Analyst reports that comes in from the US of the agent working at home. CES(Credit Education Specialist) *Answer call of the customer who have question regarding their Credit Score and Credit Report and educate if they have problem on their file *Retain customers that wants to cancel their membership and offer Knowledgeable in US credit scoring and other credit reporting agencies like Experian, Equifax, Transunion **Admin** Knowledgeable in admin task.