• Developed, delivered, compiled data, & produced daily, weekly, monthly & quarterly reports on feedback from participants as required. • Provided insights and recommendations based on qualitative and quantitative data. Identified trends in social media based on data and metrics. • Compiled and prepared reports, and advance reporting materials, methods and capabilities. Produced, visualized and analyzed metrics for client reports. • Optimized the use of reporting templates. Looked for ways to make the reporting easier and more efficient. • Monitored and reported on social media industry trends, new platforms, and technologies. • And other tasks that came up in the ICUC Dentsu Aegis Media company. Please see the list of social platforms/tools and years of experience in reporting/data analysis • Google Analytics Certified • Sprinklr Certified • Spredfast Certified • Five years experience with Sprinklr • Five years experience with Radian6 • Four years experience with Spredfast • Three years experience with Crowdbooster • Two years experience with Hootsuite • Two years experience with Crimson Hexagon • Two years experience with Hearsay Social • One year experience with SocialBakers • One year experience with Crowdbooster • One year experience with Simply Measured