Ronnel has been working as a workforce specialist servicing BPO companies for years. Having a decent experience in his chosen field of endeavor, he is able to easily yet carefully analyze, create and present reports that helped his previous and current employers achieve the expected results leading not just to his personal to a company's growth. Adept in using tools and applications such as Microsoft office, Avaya CMS, and Aspect EWFM and currently working under an American-based manager where is able to perform and complete the given duties and responsibilities under minimal supervision.