Work Experience: Customer Service Representative | March 2012 – January 2013Answering Services of NH, LLC | Hooksett, NHResponsible for answering inbound calls, taking detailed caller information, dispatching emergency personnel, maintaining a professional work environment, updating account information and on-call information, ensuring client satisfaction, creating and editing company documents to suit the business’ needs, and occasional training of employees.Customer Service Representative | January 2011 – March 2012Callogix, Inc. | Manchester, NHResponsibilities included answering inbound calls for a Credit Union, providing account-sensitive information, verifying members’ identities, processing transfers and debit/credit transactions, assisting members with fraud issues, web chat-based customer service, and promoting financial services and programs.Salesperson | July 2008 – May 2009Wall’s Ford Dealership | Salisbury, MASold new and pre-owned vehi