Masters Degree in English, emphasis in technical and professional communication. Bachelors Degree in History, Minor in Mathematics. Experienced writing professional articles for consumer and trade publications where the focus is on technology (vision and medical laser), business, tourism and hospitality, and history. Also experienced writing professional articles for websites (vision and tort law topics). Trained in and experienced in researching, writing, editing, and designing analytical technical reports, proposals, project plans, scholarly essays, book reviews, educational and training materials, a nationally distributed newsletter, and a non-fiction book. Experienced gathering information through qualitative research methods including personal interviews (face-to-face, telephone, e-mail), the library, the World Wide Web, and other types of record searches. Trained in and experienced in doing oral history. Trained in criminal interview and interrogation methods. Experienced teaching.