*Admin Support - Data Entry - Content Writing =========================================================== - Develop and implement an overall strategy for social media activities ======================================================== - Live chat customer support - Non voice( sales, support and technical) =========================================================== *Online Marketing / Web Marketing - Blog/ Article Upload =========================================================== Hands on some additional software's Hootsuite, Salesforce, Zoho, iContact, ConstantContact, Mailchimp,Basecamp, Deskaway, Active Collab, SocialSprout,Google Adword, etc.