A Native English speaker from London, England. 15 years experience.Main skills/ experience:Telephone OperatorCustomer Service AdvisorOffice support/ AdministratorTo hear a sample of my voice, please listen to the MP3 file in this profile.Industries: Government, Medical and some I.TOperating atleast 12 Switchboard/ Phone systems. Telephone Operator dutiesHandling inbound and outbound calls.Customer Services (including difficult and challenging customers)Interacting with people with language and learning difficulties.Experience with handling calls/ issues of a sensitive nature.Experience in dealing with vulnerable adults and children eg domestic violence, Homeslessness, The elderly and Social ServicesSome knowledge of Medical terminologyData Entry and TypingFront Desk/ HelpdeskGeneral office Administration- Microsoft packages, Faxing, Copying, Scanning, Email Handling.Internet use- Online chat facilities, Social Networking knowledge, search engines. placing adsUploading files and pictur