I am an organizational development consultant, teacher and writer. I have more than 15 years of experience in many aspects of business operations, employee and management development, information technology, and business communications. I hold degrees in psychology and human resources/human resources and certifications in Six Sigma Process Improvement (Green Belt), Crew Resource Management (Team STEPPS), and E-learning instructional Design. I pride myself on being flexible and having the ability to quickly learn and get up to speed on new projects. My manager often commended me in both verbally and in writing on my ability to successfully take on any project and complete it to the customer’s satisfaction.