I have over 18 years of secretarial, clerical, payroll, bookkeeping and customer service experience in fast paced environments.• Highly skilled in greeting customers and answering phone calls• In-depth knowledge of maintaining paper and electronic filing systems for records and messages• Hands-on experience in routing and distributing incoming mail and email• Track record of answering everyday letters and email• Able to correct spelling and grammar to ensure accurateness• Demonstrates the ability to operate fax machines, copiers, phone systems, scanners and other office tools• Proven ability to make use of computers for spreadsheets, word processing, database management, PDF and additional applications• Thorough understanding to complete forms in keeping with company procedures• MS Office Suite SPECIAL SKILLS• MS Office Suite• Excellent Grammar and Punctuation• Multicultural interaction• Keyboard 60 WPM•