Writing and developing research papers.
Writing reviews and articles.
Help businesses identify and make sense of change opportunities through a consultative approach.
Mapping services and identifying which areas of business can benefit from disruptive technology.
Leading Information Technology induced change projects.
Engineering service quality and process improvement for business/firms using service quality tools and process improvement techniques.
Coaching individuals and teams in order to optimise their performance.
Conducting market research and analysing data. Interpreting the data to elicit valuable insight.